World of Books Reviews
World of Books Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
World of Books has a 2.3 star rating from 163 reviews, 9% would recommend, with 70% unfavorable sentiment; many customers report issues around delivery, refunds and contact.
Key Takeaways for Future Customers
- Check recent World of Books reviews before selling or buying.
- Expect cheap books but prepare for potential delays in payment or delivery of goods.
- Use tracked shipping and keep records for billing and refund claims.
Negative Feedback / Risk Areas
- Frequent customer complaints about nonexistent customer service and inability to reach a human.
- Reports of delayed or missing payments and refund delays.
- Item condition or misdescriptions, order fulfillment and tracking problems.
Positive Feedback
Many reviewers note low prices, good selection and occasional prompt resolution when customer service does respond.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
World of Books has a 2.3 star rating from 163 reviews, 9% would recommend, with 70% unfavorable sentiment; many customers report issues around delivery, refunds and contact.
Key Takeaways for Future Customers
- Check recent World of Books reviews before selling or buying.
- Expect cheap books but prepare for potential delays in payment or delivery of goods.
- Use tracked shipping and keep records for billing and refund claims.
Negative Feedback / Risk Areas
- Frequent customer complaints about nonexistent customer service and inability to reach a human.
- Reports of delayed or missing payments and refund delays.
- Item condition or misdescriptions, order fulfillment and tracking problems.
Positive Feedback
Many reviewers note low prices, good selection and occasional prompt resolution when customer service does respond.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gateshead, Gateshead
Book not standard sold as
The phone number merely tells you to email - SO unnecessary
I have a book which is not as described and wish redress
Preferred solution: Full refund
User's recommendation: Go to a company which helps when their books are not as described
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeller misrepresents its items
Our experience with World of Books Second Sale has been consistently bad across multiple orders. They regularly list items in far better condition than what they actually send.
The most recent purchase arrived scratched, blemished, and completely unusable the moment we opened it.
Customer service is no better. Every time weve reported an issue even when we did so within just a few days we received the same empty, dismissive response. Its not a policy window problem. Its a seller who refuses to take responsibility for their own misrepresentation, no matter how quickly you report it.
To make things worse, we even tried contacting them through the link on their own website.
That link led to a page that wasnt available. That alone tells you everything you need to know about how seriously they take customer concerns.
After several experiences like this, were done.
This seller avoids accountability, provides inaccurate listings, and offers no meaningful support when problems arise. At this point, external reviews are the only way to warn customers who havent yet learned how this seller actually operates.
User's recommendation: Beware when you see "Second Sale" alongside the name "World of Books"
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Resolved: I was briefly chatting with one of your...
I was briefly chatting with one of your "experts" and your "expert" wanted me to communicate with someone from "Just Answer". Having had more than a few unsatisfactory experiences with "Just Answer", there is no way in this universe that I should have to communicate with an outside party regarding my trade with "Sell Your Books".
Here is the problem - I opened Trade ID: US_103**** on May 25, 2026.
On June 3, 2026 @ 5:36 AM, my "Sell Your Books" Trade Status indicated that my trade was "Processing in warehouse". There has been neither a change in my Trade Status since that time nor have I received communication of any type from Sell Your Books regarding this trade.
Please update me on the current status of my trade including the expected date this trade will be fully processed and the expected date that I will be paid.
Thank you for your time and attention to this matter.
***
Preferred solution: Full refund
User's recommendation: This is the first time in my multiple trades with this company that I have had a problem. Prior to this problem< I would have rated this company *****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nottingham, Nottingham
Dear team I ordered four Daily...
- - Four Daily Telegraph Cryptic crossword books arrived; puzzles were already done and pages ripped.
- - I am disappointed and want return and refund.
Dear team
I ordered four Daily Telegraph Cryptic crossword books from you. They arrived earlier this week.
I opened one this morning only to find some of the puzzles had been done. In others the same thing. And in one some of the pages had been ripped out!
I'm very disappointed. Had I known that they weren't in good condition and unused I would not have purchased them.
I would like to return the books and refunded the cost of what I bought them for.
My name is Ro Bennett and the mailing postcode is S44 5QQ
Please let me know how to return them and how to claim my refund.
Thank you
User's recommendation: Crossword books with partially completed puzzles and pages ripped out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Resolved: Helpful company
Company fixed the issue and I have been provided with partial refund.
I was notified about a minor damage problem (at their end) with one of the items in my order; was given the options of either a refund or select something of same value, I chose refund which I received in 24hrs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment
Automated can't seem to get a live person. Very, very frustrating. I just want the money they offered for the textbooks I sent them and they bought from me.
- Very easy to send and get offer
- Not so easy being paid
Preferred solution: Just what im owed 109.48 they actually offered me 114.98 but after they processed it dropped to 109.98
User's recommendation: Unsure yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
Damaged Book
- - Book arrived on time but was in poor condition.
- - Listed as good condition; it had water damage and mold; photos were sent and a refund promised.
My book arrived on time but in very poor condition. It was represented as being in good condition online but arrived with water damage and mold.
I called customer service, but that online lead to an email address to contact. I replied to the email they sent me with some photos, and they said they would issue a refund.
- Affordable and quick shipping
- No way to speak to customer service on the phone
- Book condition not as advertised
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Undelivered parcel
I mistakenly inputted the wrong address. So, the book I ordered has been returned to you, the sender. I would like the book to be delivered again to the correct address.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Islington, Islington
Waiting on payment Trade ID 115****
Trade ID 1133****: WOB received books (2 boxes), and it says processing, but this has been over a week since collection.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
I want to locate an order that I made
I bought a book that was supposed to be delivered on the 15th July, but I have not received it yet and so I would like to locate where the book has been delivered to.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Royal Leamington Spa, Warwickshire
Satisfactorily Concluded
The customer service was very good and great deal of effort was made to solve the problem. A good experience over all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Islington, Islington
The couriers dpd did not show up twice still waiting for next arranged date to collect box 9f books. Also prevous box which was collected went missing.
There is no phone number for customer service seems to be run by bots. Can email but not sure if they are real people replying or again AI generated.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Problem unsolved
I wanted to know about my missing purchase and World of Books complicated the issue. The issue was skirted around and I still do not know about my missing item.
I suppose I have to accept the loss.World of Books and eBay have made communication so complicated that the customer surrenders. I will avoid using this service.
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Winchester, Hampshire
Order not complete
You received 2 orders from me for 6 books in total. 1 parcel arrived but only 4 books in the parcel.
Order numbers:
Wob168223****131 for 3 books
Wob168224****131 for 3 books
Books missing are:
The missing sister & the shadow sister.
Please could you forward the missing books.
Thank you.
- Non until my problem is resolved
Preferred solution: Missing books or refund on at the moment until my problem is resolved
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Verified Reviewer |
Newton Abbot, Devon
Satisfied customer
My order did not turn up and after I checked with the delivery people and other places , I still couldn't find my order. WOB sent me a duplicate order straight away. Thank you; great customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brighton, Brighton And Hove
Resolved: My items have not been collected. When...
Good when you can get in touch with them
My items have not been collected. When I checked the tracker, you had been to the wrong address. Yet you have my correct address.
- Easy to use online
- Hard to make contact if something goes wrong
Preferred solution: Deliver product or service ordered
User's recommendation: check the tracker when you have items for collection
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