World of Books Reviews

I hate the bendy synthetic cover to the book Mary Oliver would hate it too I think as a Nature lover like myself..I love Books and poetry but I love cloth or stiff board covers as have been used for aeons since invented before that vellum was used animal skins and before that carving or writing on stone or wood. Plastic is ruining the natural world especially the oceans . Maybe WOB can enlighten me as to what was used to make this awful book cover?

Can I get a full refund for a laboratory investigation book? It was in good condition when I got the delivery.

Were pleased to confirm that your trade (US_112****) is complete and the payment $96.04 is being sent via check. Please allow up to 7 working days for it to arrive.

The check will be issued under the name SellBackYourBook Inc the U.S. company name of World of Books.

This payment was never received; there is no way to contact this company directly.

I love the book by Mary Oliver but it has horrible synthetic cover plastic bendy wont blue flat as a book should unless open As a nature lover she would have hated it as do I . I know trees must be used for most books or cotton and vellum and there is more reluctance to use them due to conservation and environmental reasons but books have been crucial for education and enlightenment in civilisation the trees are continuing to exist as books and covers and furniture for mankind for aeons..

Trade ID 1133****: WOB received books (2 boxes), and it says processing, but this has been over a week since collection.

There is no phone number for customer service seems to be run by bots. Can email but not sure if they are real people replying or again AI generated.

Dear team

I ordered four Daily Telegraph Cryptic crossword books from you. They arrived earlier this week.

I opened one this morning only to find some of the puzzles had been done. In others the same thing. And in one some of the pages had been ripped out!

I'm very disappointed. Had I known that they weren't in good condition and unused I would not have purchased them.

I would like to return the books and refunded the cost of what I bought them for.

My name is Ro Bennett and the mailing postcode is S44 5QQ

Please let me know how to return them and how to claim my refund.

Thank you

Day 3 you have been paid yet according to your web site, my order has not been dispatched.

When can I expect delivery.

And below, what is PissedConsumer?

Are you taking the proverbial?

I ordered 3 books and on receipt found one of them was not a title I had requested. World of books dealt with my query promptly. The correct book was sent to me quickly.

When buying ok, if you have a problem not good long delay with no response this is not good for a company.

The issue I have with World of Books is the lack of contact options. So it was difficult to resolve the recent problem I had with DPD couriers, who failed to collect my WOB parcels 3 days in a row.

WOB could perhaps use a more reliable courier service.

And an email or phone contact option. The chat is just a bot, no help at all, and no live chat with customer service humans available.

I have been a customer of WoB for many years. They have a vast selection of books, however, unfortunately, my latest experience has been a nightmare because there is no option to speak to Customer Service (some recorded message about Covid!) and each email sent is handled by a different person.

Even an AI bot would've been able to process my request and resolve the matter (incorrect book sent out) to my satisfaction.

My time is not valued. The cost of having access to speak to a human being should evaluated.

It was in bad condition when I got the book. It was ruined when I got the delivery. I wont be buying books on this website anymore.